EASO Query System

Asylum authorities need up-to-date and precise information to manage their asylum and reception systems. The EASO Query System serves as a key source of information on asylum-related legislation, policies and practices. By using the tool, Member States and Associated Countries (EU+ countries) can post questions and receive rapid replies on practical aspects of the Common European Asylum System (CEAS). 

The query system further galvanizes the ongoing cooperation between EASO and national administrations, promoting a culture of collaboration in the area of information-sharing. The EASO Query System delivers consolidated replies within a short timeframe to queries on a specific theme. It is used to seek information on original questions, which have not been covered in resources already available to the administrations of EU+ countries, such as existing publications, briefing reports or previous EASO query reports. EASO drafts summary reports of the information collected, with additional data on and context of the country of origin.

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Currently, the query system comprises six types of queries, representing areas of the CEAS:

  • Policy-related queries aim at collecting information on how EU+ countries shape their asylum policies, including on specific profiles of applicants. The number of queries submitted by EU+ countries has been significantly increasing over time. 
  • Reception-related queries address information on legislation and practices from reception authorities in EU+ countries. They primarily focus on significant reception-related developments and events, as well as issues in the implementation of the recast Reception Conditions Directive. 
  • Exclusion-related queries aim at facilitating the exchange of information for better understanding and handling among EU+ countries of specific protection issues related to the exclusion provisions contained primarily in Articles 12(2), 12(3) and of the recast Qualification Directive, including matters of withdrawal of international protection on the basis of these provisions
  • Dublin-related queries focus on questions pertaining to the implementation of Regulation No. 604/2013 (Dublin III Regulation) and Regulation No. 603/2013 (Eurodac Regulation). Queries may address developments in the implementation of the two Regulations, practices in EU+ countries within the Dublin procedure, and relevant jurisprudence at the national level. 
  • Country of origin (COI)-related queries relate to targeted information on the country of origin of a person seeking international protection. Queries may include information on human rights, the security situation, religion, politics and ethnic groups. 
  • Vulnerability-related queries focus on issues related to vulnerability in the context of international protection and more specifically: gender violence, SOGIE, torture and identification of persons with specific needs, crosscutting child-related issues (e.g. age assessments, best interests of the child and family tracing), reception/interview, children/vulnerable persons, human trafficking, mental health, torture, trauma and disabilities.

The EASO Query System can also be used to launch a survey formulated inhouse by EASO.
In 2020, a total of over 70 queries were processed in various thematic areas. 

New EASO Query Portal

The EASO Query Portal is an online tool to manage the full process for policy-related queries. The tool provides greater accessibility, exchanges and transparency of information, making the process more efficient and timely. 

During 2021, the Query Portal will be rolled out to EASO’s other thematic networks (e.g. Reception, Exclusion, Dublin, COI, Vulnerability, etc.). All queries and surveys will be fully managed through the EASO Query Portal by the end of the year 2021. 

Infobox: Download the EASO Query Portal system brochure

Ongoing Cooperation

Currently, a number of query systems relevant to migration and asylum exist, managed by the European Migration Network (EMN), European Asylum Support Office (EASO), General Directors' Immigration Services Conference (GDISC) and Intergovernmental Consultations on Migration, Asylum and Refugees (IGC).
For more information on them, please see the "Overview of operating query systems relevant to migration and asylum". As part of the Query Cluster Group, the four organizations regularly share experiences and discuss synergies of their work. 


For further information on the EASO Query system, please contact queries@easo.europa.eu