Operational Support Centre - Welcome message


“On behalf of all members of the Operational Support Centre I would like to welcome you to the EUAA webpage dedicated to the delivery of Operational & Technical Assistance for Member States.

We hope you find the pages useful and informative. 

We now have a Centre budget of ninety million Euro annually and currently have eight national Operational Plans in implementation in Greece, Italy, Cyprus, Malta, Spain, Latvia, Lithuania and Belgium.  Each Plan is tailor-made to meet the needs of the Member States concerned.

On any given day we have over 800 personnel deployed across over one hundred and fifty locations in Europe comprising of Agency Staff, Member State Experts, Seconded National Experts, Experts on Contract and temporary workers.  We also have hundreds of cultural mediators deployed in support of these personnel in fulfilling their Agency functions.

Our work involves direct operational support in terms of deploying EUAA asylum support teams in delivering reception and / or asylum services to those member states under particular pressure. The agency also offers specific support for relocation and resettlement programmes when requested.  This requires the Centre to implement a project management approach to ensure effectiveness and value for money in the delivery of operational support to Member States.  

The following pages should guide you through the descriptions of the work we do and highlight some of the horizontal functions the Centre implements to support the individual MS operations. To ensure quality and consistency in our delivery of operations.”