Annual training report 2024

The Annual Training Report is designed to provide a comprehensive overview of the training activities conducted throughout the year. It adopts a descriptive and exploratory approach, aiming to document the scope, reach, and users’ views of the impact of its training modules. The primary objectives of this report are to outline the main findings in relation to previous years, highlight key trends and patterns observed across training sessions (including user feedback), consider the context of training needs analysis and operational plans, and highlight forthcoming developments.

• After opening with a forward from the EUAA’s Executive Director and an executive summary,
• Chapter 1: Introduction presents the objectives and methodology, an outline of the report.
• Chapter 2: Training activities provides data outputs and visualisations that provide an overview, a discussion of Training Needs Analyses (TNAs) and evaluations of operational plans, as well as discussing accredited modules.
• Chapter 3: Trends presents data outputs and visualisations that illustrate changes across key variables, and includes associations and an exploratory data analysis.
• Chapter 4: User experience, conclusions and future focus outlines the Training Catalogue and Plan, and provides analyses of feedback from training sessions, as well as testimonials, followed by overall conclusions and future activities planned at the EUAA.

The insights gained from this report can inform future training strategies, help in refining module content, and enhance the overall effectiveness of the EUAA’s training initiatives. By examining the types of training provided, the context and characteristics of modules and sessions, and the feedback received, the report offers a rich source of information for stakeholders interested in asylum and migration issues. Training plays a crucial role in supporting Member States’ implementation of the Common European Asylum System and enabling the EUAA’s mission to support the convergence and quality of the asylum process across the European Union. With the EUUA’s recent accreditation by the MFHEA as a training academy, it serves as a key document for understanding the current state of training within the Agency and Member States, and for guiding future developments in this critical area.

The EUAA systematically collects, processes and analyses a broad range of data related to its training activities. This data-driven approach ensures that training initiatives remain effective, relevant and aligned with the evolving training needs of Member States. The collected data serves two key purposes: assessing training efficiency and evaluating training effectiveness. Both aspects contribute to a structured approach for continuous improvement, strategic planning and informed decision-making.

Training efficiency metrics provide a quantitative overview of EUAA training activities, measuring overall training participation and delivery. These metrics include participation figures across different training activities, the number of learners trained, and the total number of training sessions delivered.

To evaluate training effectiveness, the EUAA analyses key performance metrics that reflect learner engagement and training outcomes, such as completion rates, indicating the percentage of learners who successfully complete a training activity; response rates, reflecting the level of engagement with feedback forms; and satisfaction rates, capturing participants’ feedback on training content, teaching methods and overall learning experience.

By systematically analysing both efficiency and effectiveness data, the EUAA ensures that its training activities are accessible, relevant and impactful while continuously enhancing training quality.

• Efficiency - Training Record Learning Management System (LMS)

  Participation across different training activities

  Number of learners trained

  Number of training sessions delivered

• Effectiveness - Learner Feedback Questionnaire

  Completion rate, indicating how many learners completed the training activity

  Response rate, reflecting engagement with feedback forms

  Satisfaction rate, based on feedback regarding training content, teaching methods and overall learning experience

   

While the contextual trends and comprehensive impact assessment are still under development and yet to be fully examined, this remains a key focus for the future. The ongoing efforts aim to evaluate the long-term effect of training. This includes examining how training initiatives remain aligned with broader developments in asylum and reception systems. Establishing correlations between training data and asylum-related trends will enhance future strategies for evaluating the real impact on asylum and reception procedures. By integrating these factors into training data, along with analysing key legislative developments, policy changes and operational challenges faced by national authorities, the EUAA aims to anticipate emerging needs and adjust training priorities accordingly.

Training Data Management Process

The EUAA follows a structured and standardised approach to managing training data to ensure efficiency, accuracy, consistency and reliability. The process begins with data collection, where training-related information is recorded through participant registration. This data is securely stored, ensuring compliance with data protection regulations.

Once collected, the data is integrated into the Learning Management System (LMS), which serves as the central platform for monitoring and managing training activities. The LMS allows for the tracking of enrolments, completion statuses and performance metrics. It also enables surveys to be distributed, and participant feedback collected, to be automated, facilitating comprehensive data aggregation.

From the LMS, data is transferred to a central data warehouse, where it undergoes processing to ensure accuracy, completeness and consistency. This step involves data transformation, validation and integration to align with predefined analytical frameworks. The data warehouse serves as the primary repository for structured data analysis, supporting trend analysis and ensuring consistency and readiness for further evaluation.

The EUAA employs advanced analytical tools, including Power BI, to visualise trends, generate structured reports and conduct in-depth evaluations of training activities. These tools enable data-driven decision-making by providing a clear insight into key efficiency and effectiveness metrics.

Maintaining data quality and governance is a key priority through the process. A data-quality management system ensures that training data is accurate, complete and systematically verified. Clear roles and responsibilities are established for data collection, validation and analysis, with standardised procedures in place to minimise inconsistencies. Overarching data governance policies regulate security, compliance and integrity, ensuring adherence to EU data protection standards.

By applying this structured methodology, the EUAA ensures that training data is not only reliable, but also actionable. The comprehensive collection, processing and analysis of training data contribute to evidence-based decision-making, continuous improvements, and the long-term impact of the EUAA’s training initiative.