Publications

Template for a case information file

This form summarises information on a refugee’s personal background and enables the planning of adequate support for resettled refugees upon arrival.

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Guiding note on pre-departure orientation topics

This tool aims to provide resettlement officers and PDO trainers with an overview of topics that provide consistent and accurate information about life in the resettlement country.

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Template for a post-mission report

The purpose of the tool is to give a concise overview of the most important findings of a resettlement selection mission that was organised by a resettlement country in collaboration with UNHCR.

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Checklist for Organisation of Orientation Sessions via Video Link

This checklist can be used to prepare and conduct pre-departure (PDO) and cultural orientation (CO) sessions via video conference for refugees in the resettlement process.

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Practical Guide for Dossier Examination

This tool provides guidance for assessing a resettlement submission via dossier examination i.e. based on the UNHCR file.

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Template for an Accommodation Information Note

The purpose of this document is to spell out important information relating to accommodation that may be shared with refugees in advance of their arrival

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Checklist for Transfer Arrangements

The main objective of this tool is to identify the most important steps and activities that may take place when preparing and implementing the transfer of refugees within a resettlement programme.

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Practical guide for planning and conducting resettlement interviews

This practical guide is intended as a brief guidance and checklist to accompany resettlement case officers in the preparation and implementation of selection interviews.

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