European Union Agency for Asylum (EUAA) Website Accessibility Policy
This statement applies to content published on the domain: https://euaa.europa.eu
The EUAA website is designed and maintained to be accessible to as many users as possible, including persons with disabilities.
You should be able to:
- Zoom up to 400% without issues.
- Navigate most of the website using just a keyboard.
- Use a modern screen reader and speech recognition software on both desktop and mobile devices.
The website is undergoing continuous assessment to ensure compliance with EN 301 549 v.3.2.1 technical standard for websites and mobile applications. This standard aligns closely with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure accessibility and inclusivity for all users. WCAG 2.1 is based on four principles: perceivable, operable, understandable and robust.
Web accessibility aims to make web texts, images, forms and navigation accessible and understandable to the general public.
It also looks to uphold equal opportunity and equal access to information and services for people with disabilities, according to the UN Convention on the Rights of Persons with Disabilities.
These particular standards enable access to a wide range of users, for instance people with visual or auditory impairments or learning difficulties.
This website is partially compliant with the technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was last tested and updated on 04/03/2025 using a combination of automated and manual testing methods. Accessibility was evaluated using the accessiBe compliance audit, Accessibility checker tool, WAVE tool, Silktide tool, and other third-party accessibility testing tools, in addition to manual testing conducted by accessibility specialists.
To enhance accessibility, the website also integrates the Recite Me Assistive Toolbar, which provides additional accessibility support, including text-to-speech, customisable styling, and translation features.
In order to meet evolving web accessibility criteria, we take into account aspects such as:
- 'alt tags' - image descriptions which help users working with screen readers to understand what the pictures are about
- the contrast between text and background has been adjusted to ensure readability and improve navigability
- keyboard-only navigation is available for users who have problems using a mouse
- 'go to content' links - which lets users reach the main content directly by bypassing the header
This statement was updated on 25/06/2025.
This statement is based on a review done by an accessiBe compliance audit, Accessibility checker tool, WAVE tool, Silktide tool, and other third-party accessibility testing tools, in addition to manual testing conducted by accessibility specialists.
The EUAA website is designed to be compatible with the latest versions of the following:
- Browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari
- Assistive Technologies: NVDA, VoiceOver, and TalkBack
The accessibility of this website relies on the following technologies:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Despite our best efforts, we acknowledge that some content may not yet be fully accessible. Below are the known issues:
- Heading Hierarchy: Some pages do not present content in a proper hierarchical heading structure.
- Alternative Text: Some images may have alternative text that is not sufficiently descriptive.
- External Links: Some links may open in a new tab or window without prior warning.
- PDF files: Some PDF files could contain elements that are not fully accessible.
We are actively working to address these issues as part of our ongoing accessibility improvement efforts.
We welcome your feedback on the accessibility of the European Union Agency for Asylum (EUAA) website. If you encounter accessibility barriers, please contact us:
Email: info@euaa.europa.eu
We aim to respond to feedback within 15 business days from the date of receipt.
We are committed to improving accessibility and will continue to review and update our website to enhance usability for all users.