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Critical Incident Management in the Field of Asylum and Reception

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Vulnerability and special needs

This mapping report captures the results of a targeted survey launched in 2021 on the topic of incident management. The survey and report focus on the following topics: the types of critical incidents observed in reception and the personal interview situation; understanding how incidents are currently documented, reported and responded to; and where and what the main gaps are. The findings will facilitate the design of tailored and relevant EUAA support to Member States.


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