Practical recommendations on conducting remote/online registration (lodging)

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Asylum processes

This document was developed in the context of the COVID-19 emergency situation. The document focuses on alternative solutions for registration (lodging) of an application for international protection. It provides practical recommendations on how to introduce remote, online or IT elements into the registration process in order to render the overall process more efficient and better organised. The guidance has been developed as a result of thematic meetings held by the EASO Asylum Processes Network and builds on information provided by EU+ countries, good practices, as well as EASO practical tools. Furthermore, this document elaborates procedural safeguards and practical recommendations that asylum authorities may want to consider when facilitating the lodging of applications for international protection online/remotely.

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