Practical tools for first-contact officials - leaflet on Frequently Asked Questions

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Asylum processes

Access to the Asylum Procedure

Jointly developed with the European Border and Coast Guard Agency (Frontex), and in close collaboration with the European Union Agency for Fundamental Rights (FRA) and UNHCR, this toolkit is intended to support the identification of third-country nationals and stateless persons who may wish to apply for international protection. Each toolkit folder includes: Practical guide: providing guidance on core obligations of the first-contact officials, the rights of persons in need of international protection and information on applicable procedural guarantees; Poster: presenting the 10 main messages on access to the asylum procedure; Pocket book: featuring the core principles and main messages; Leaflet on frequently asked questions: providing answers to some of the common questions that first-contact officials may have on access to the asylum procedure.

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