Skip to main content

Practical recommendations on conducting the personal interview remotely

Select Language
Asylum processes

This document was developed in the context of the COVID-19 emergency situation. The aim is to provide brief guidance on remote personal interviews based on good practices from across the EU+ countries and existing guidance developed by the Agency. Furthermore, this document elaborates procedural safeguards and practical recommendations that asylum authorities may want to consider when preparing and conducting a remote personal interview, including the following aspects: technical arrangements, security and confidentiality; practical arrangements prior, during and after the interview; legal considerations; interview techniques and quality-related consideration; vulnerability-related considerations.

PDF file preview