Introduction to psychosocial support and guidance in reception

Key information

 

 This module is being substantially revised in view of the New pact on migration and asylum.

  

 Target Audience with solid fill

Target group


Asylum & reception practitioners

Pyramid with levels with solid fill

EQF/MQF level


Level 5

Presentation with bar chart with solid fill

Version


Version 1 (2025)

Hourglass 30% with solid fill

Entry requirements


Full qualification at EQF Level 4 or equivalent

Diploma with solid fill


Prerequisites


Successfully passed Introduction to reception OR at least 3 months work experience in the asylum and reception

Remote learning language with solid fill

Assessment


A scenario-based assessment at the end of the module.

 

Learning outcomes & description

 

DESCRIPTION

The aim of this module is to introduce learners to the most common psychosocial issues associated with asylum applicants in reception facilities, including key stressors. The module enables the learners to develop the skills to support basic psychosocial interventions in the context of reception, and to identify good practices for applicants’ adaptation in the local context within the host community. The module draws on the pyramid for mental health and psychosocial support in emergencies (The Inter-Agency Standing Committee Guidelines on Mental Health and Psychosocial Support in Emergency Settings (IASC, 2007), and in particular addresses the two lower levels of the intervention pyramid.
The module focuses on the psychosocial issues faced by asylum applicants in reception facilities, highlighting key stressors and strategies for adaptation within the host community. It equips learners with the skills to support basic psychosocial interventions and applies the intervention pyramid for mental health and psychosocial support in emergencies, particularly its lower levels as well as address psychological and social challenges, principles of psychosocial support, basic physical and safety needs, strengthening community and family networks, and engaging the host community with gender-specific support.
  

LEARNING OUTCOMES

At the end of this module, the learner will be able to:

Knowledge

  1. Identify a range of tools and techniques to recognise and reduce causes of social distress for asylum applicants in reception centres

    Skills

  2. Selectively apply a range of tools and techniques to address causes of social distress for asylum applicants in the context of reception

    Competences

  3. Provide guidance to assist asylum applicant’s adaptation to their social environment within and around the reception centre.

 

DELIVERY METHOD

The module follows a blended learning approach, combining asynchronous (self-paced) and synchronous (face-to-face) learning. The first part is asynchronous, featuring case scenarios (video or text), animations, quizzes, and readings to facilitate learning and self-assessment. The second part is synchronous, focusing on complex topics through discussions, group work, simulations, and role-plays, reinforcing knowledge through practice. Learners will engage in formative assessments with feedback to prepare for the summative assessment, which mirrors the final evaluation format.

 

ASSESSMENT STRATEGY

The assessment consists of a written or animated scenario with open-ended questions where learners have to analyse a scenario to identify psychological and social challenges and propose at least three psychosocial support interventions.

 

Accredited module details

 

Accredited module

Duration
25h online learning
Number of ECTS
2
Language
English
Assessment
Yes, including 1 hour assessment
Language versions (Not carrying ECTS)
None

 

Training plan 2025

 

Training plan

Target group

Loc.

Est. time for online studies

Reg. deadline

Online 

Webinar / Face to face

Assessment

Learners curriculum (Pending accreditation)
Reception staff
Malta
25 hours
29/9/2025
10-28/11/2025
1-2/12/2025
17/12/2025