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Working with an interpreter

Key information
 THIS MODULE IS AVAILABLE FOR TRANSLATION 

 

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TARGET GROUP


Asylum & reception officers working with interpreters

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ESQF LEVEL


Level 5

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DURATION


4h online learning
1h 30 mins independent learning (essential readings)
30 mins assessment tasks

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LANGUAGES


English & Spanish

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VERSION


Version 1 (2022)

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ENTRY REQUIREMENTS & PREREQUISITES


Successfully passed Introduction to communication for asylum and reception practitioners AND Introduction to ethical and professional standards, OR 6 months of work experience in asylum and reception. As entry requirement, any qualification at EQF Level 4 or equivalent 
Description

Description

The aim of this module is to provide asylum and reception officers with the necessary knowledge and skills to communicate effectively through an interpreter. It also aims to offer tips and follow-up actions to address potential breaches of conduct by the interpreter.
This module focuses on the criteria for selecting an interpreter, the skills needed to communicate through an interpreter and how to handle challenging situations when communicating through an interpreter. It also addresses the interpreter’s code of conduct and gives tips on how to address possible breaches of conduct by the interpreter.
 

LEARNING OUTCOMES

  1. Apply basic communication skills to enable effective communication through an interpreter in the asylum contexts 
  2. Identify potential follow-up measures in cases of potential breaches of conduct by the interpreter
 
The module is delivered online, enabling self-paced learning.
The assessment strategy is based on one assignment, consisting of three scenarios. Each scenario is divided into two parts. The first part is about the skills needed to communicate through an interpreter, while the second part focuses on possible follow-up measures relating to potential breaches of conduct by the interpreter.
Training plan 2024
TRAINING PLAN TARGET GROUP LOCATION REGISTRATION DEADLINE ONLINE DURATION  WEBINAR / F2F ASSESSMENT
Learners curriculum Asylum & reception staff online 20th February 2024 27th to 5th March 2024 n/a 21st March 2024
Content module assessment Asylum & reception staff online 20th February 2024 27th to 5th March 2024 n/a 21st March 2024