TARGET GROUP

Asylum & reception practitioners

ESQF LEVEL

Level 5

DURATION

5h online learning

1h independent learning (essential readings)

1h assessment tasks

LANGUAGES

English, Portuguese, German, Greek, Slovak, Maltese, Spanish & Polish

VERSION

Version 1 (2022)

ENTRY REQUIREMENTS & PREREQUISITES

Any qualification at EQF Level 4 or equivalent

The aim of this module is to help asylum and reception officials explore the principles of confidentiality and accountability, along with behaviours to ensure professional and respectful service in the workplace.

This module focuses on the fundamental principles of professional standards, ethical codes and values in the asylum and reception contexts.

LEARNING OUTCOMES

1. Recognise ethical and professional standards, including confidentiality, in asylum and reception contexts

2. Recognise aspects of cultural diversity and sensitivity in asylum-related professional contexts

3. Recognise breaches of asylum-related ethical codes and values and their potential consequences

4. Identify behaviours that promote a professional and respectful service in multicultural asylum and reception contexts

The module is delivered online, enabling self-paced learning.

The assessment strategy is based on case studies from the asylum and reception field that present ethical or professional challenges that are authentic to the workplace. Questions are multiple-choice and scenario-based, and assess the elements of all learning outcomes.