Introduction to reception

DESCRIPTION

The aim of this module is to provide learners with a comprehensive understanding of the reception process and the role of reception officers in supporting asylum applicants.

This module focuses on the reception process in theory and practice. It covers the phases of reception, rights and obligations of asylum applicants and authorities, reception systems in the EU, and key stakeholders. It also address the practical support provided by reception officers, including logistical and financial assistance, information provision, and information-sharing protocols.

LEARNING OUTCOMES

At the end of this module, the learner will be able to:

Knowledge

1. Describe the phases of the reception process and corresponding rights and obligations of applicants and reception authorities according to the Reception Conditions Directive.

2. Identify the appropriate responses in organizing practical, financial and logistical support, and appointments for the applicant.

   Skills

3. Identify the phases of the reception process and corresponding rights and obligations of applicants and reception authorities according to the Reception Conditions Directive

4. Provide the appropriate responses in organizing practical, financial and logistical support, and appointments for the applicant.

   Competences

5. Carry out tasks related to identifying the phases of the reception process and corresponding rights and obligations of applicants and reception authorities according to the Reception Conditions Directive

6. Carry out tasks related to providing the appropriate responses in organizing practical, financial and logistical support, and appointments for the applicant.

DELIVERY METHOD

This module combines asynchronous self-paced learning with dedicated face-to-face sessions for in-depth discussions. It includes learning activities to support progress and a formative assessment aligned with the summative assessment.

ASSESSMENT STRATEGY

The module's assessment consists of a two-part online test. The first part evaluates knowledge of the reception process, rights and obligations, reception systems, and stakeholders. The second part assesses practical support provided by reception officers, including appropriate actions, information provision, and data sharing conditions. Learners must pass both parts to complete the module.