TARGET GROUP

Managers, directors & team leaders of reception facilities & agencies

ESQF LEVEL

N/A

DURATION

20h online learning

2 days face-to-face 

LANGUAGES

English, German, Greek & Spanish

VERSION

Version 1 (2020)

ENTRY REQUIREMENTS & PREREQUISITES

N/A

The aim of this module is to enable managers in the reception field to develop competencies that will assist them in ensuring that their departments achieve good quality standards and levels of efficiency, in line with international and EU legal requirement.

This module covers various theoretical and practical aspects relating to the day-to-day duties of a manager working in the field of reception.

LEARNING OUTCOME

1. Apply leadership and management theories, skills and tools in the reception context

This module is delivered through a blended learning methodology (online and face-to-face). Online learning contains learning activities that assess progress toward the learning outcome, and face-to-face sessions focus on complex elements that require discussion.

This module will be upgraded as part of the restructuring of the European Asylum Curriculum.